Our delivery fee is $19.95 for all of Washington, DC and $21.95 for Maryland, Virginia, and all other US States & Canada. Same day delivery service is available most days if your order is received by 1pm, Monday thru Saturday. We do not offer Sunday delivery at this time. You also have the option of picking up your floral gift at our store if the delivery window has closed with no additional fees.
What time will my floral gift be delivered?
Your floral gift will be delivered during our business operating hours, as early as 8am and as late as our shop’s closing time. Deliveries for a specific time of day cannot always be guaranteed. For those special occasions where you need to have an arrangement delivered at a specific time of day, please include your desired time in the “Delivery Instuctions” box during checkout. We will do our very best to honor your request. You may also contact us directly at 202-265-4965 to discuss how we can accommodate your request. For sympathy orders, we reserve the right to contact the funeral home and modify the delivery date and time based on their recommendations.
How will I know when my floral gift has been successfully delivered?
All deliveries will be made on the date requested unless we notify you via email or telephone of any complications. Once delivery is complete you will receive a delivery confirmation email. Please check your junk/spam folder if you do not see the email in your inbox.
What happens if no one is at home when delivery is attempted?
Our drivers will attempt to leave the floral gift in a secure location outside of the recipient’s home whenever possible. They will also call and/or text the recipient to notify them that their order was delivered and where it is located. If the area is not secure, our drivers will leave a note on the recipient's door asking them to call us to either arrange a convenient time for re-delivery or pickup at our store. If there is no answer by the recipient, our staff will attempt to call the sender to notify them of the delivery complications.
What happens if I provide an incorrect delivery address?
If the address is incorrect or if an address change is requested after your order has left our shop for delivery, the order must be re-routed which may result in a second delivery fee of $19.95 - $21.95 (based on the original delivery fee). This may also result in your requested delivery time being missed.
What happens if the recipient refuses to accept my floral gift?
Your floral gift will be brought back to our store and we will contact you to pick it up at our store. We will not issue refunds for a refused delivery.